Frequently Asked Questions

Luxture offers a 30-day return policy for all unused, undamaged, and unaltered items. The customer is responsible for the return shipping fees and a 15% restocking fee may be charged. Customized items are non-returnable.

Yes, Luxture offers financing options through third-party providers such as Affirm and Klarna. Customers can select the financing option at checkout and complete the application process with the provider.

The lead time for Luxture furniture varies depending on the item and availability. Some items are in stock and can be shipped within 1-2 weeks, while other items may take 8-12 weeks for production and delivery. Customers will be informed of the estimated lead time at the time of purchase.

Yes, Luxture offers customization options for select furniture pieces. Customers can choose from a variety of fabrics, finishes, and other options to create a unique piece that suits their preferences. Contact Luxture’s customer service for more information on customization options.

Luxture offers white-glove delivery service for all furniture items. The delivery team will schedule a convenient time with the customer for delivery and installation. The team will also inspect the item for damages and provide any necessary assembly or installation. Delivery fees vary based on the item and location.